Frequently Asked Questions

TestiGather is an AI-powered testimonial collection platform designed for freelancers, agencies, SaaS companies, and businesses of all sizes. It helps you collect, manage, and display customer testimonials with AI-generated questions, automated follow-ups, and beautiful embeddable widgets. Unlike manual testimonial collection, TestiGather streamlines the entire process from request to display.

TestiGather offers three pricing tiers: A Free Plan with 3 testimonials and basic widgets; a Pro Plan at $29/month with unlimited testimonials, AI question generator, automated reminders, and advanced widgets; and an exclusive Lifetime Deal at $49 (one-time payment) offering all Pro features forever. The lifetime deal is only available to early waitlist members.

Yes! TestiGather's free plan includes up to 3 testimonials, a public testimonial wall, basic embeddable widget, and manual collection. It's perfect for testing the platform or for small businesses just getting started with social proof. You can upgrade to Pro or the Lifetime Deal anytime as you grow.

Yes, TestiGather supports both text and video testimonial collection. Customers can record video testimonials directly through your collection form without any third-party tools. Video testimonials are proven to be more engaging and trustworthy than text alone, increasing conversion rates significantly.

Embedding testimonials is incredibly simple. TestiGather provides auto-generated embed codes (JavaScript snippet or iframe) that you can copy and paste into any website builder (WordPress, Webflow, Shopify, Squarespace, Wix, or custom HTML sites). The widgets are responsive, customizable, and load fast. No coding skills required.

Our AI question generator creates personalized, high-quality testimonial request questions based on your business type and target audience. Simply describe what you do and who you serve, and the AI generates 5-7 specific questions designed to elicit detailed, compelling testimonials instead of generic 'Great work!' responses. You can also try our free generator tool without signing up.

Yes, you can manually import existing testimonials from Google Reviews, emails, social media, or other sources. Simply copy and paste the testimonial text, add customer details (name, photo, company), and it'll appear on your wall and widgets. Bulk import via CSV is planned for a future update.

TestiGather focuses on simplicity and affordability. While Senja and Testimonial.to charge $50-100+/month, TestiGather offers a $49 lifetime deal and a generous free tier. We provide AI question generation, automated follow-ups, and beautiful widgets without complex pricing tiers or feature paywalls. Our mission is to make professional testimonial collection accessible to everyone.

Not at all! TestiGather is built for non-technical users. You can create testimonial collection forms, send requests, and embed widgets without writing any code. The interface is intuitive and designed for freelancers, coaches, and small business owners who want results without complexity. If you can use email, you can use TestiGather.

You can set up TestiGather and send your first testimonial request in under 5 minutes. Create your account, customize your collection form (optional), use AI to generate questions, and send the request link to customers. Embedding your first widget takes another 2 minutes. Most users are fully up and running within 10 minutes.

Yes, absolutely! The $49 lifetime deal is a one-time payment with no recurring fees, no hidden costs, and no expiration. You get all Pro features (unlimited testimonials, AI generator, automated reminders, advanced widgets, analytics) forever. This deal is exclusively for early waitlist members and won't be available after launch.

We're aiming to launch in 3-4 weeks. Waitlist members will receive first access, exclusive lifetime deal pricing, and early adopter bonuses. Join the waitlist at testigather.com to secure your spot and the $49 lifetime offer before it's gone.

Yes! TestiGather widgets are fully customizable. You can adjust colors, fonts, layouts (grid, carousel, masonry), border styles, and spacing to match your brand. Dark mode and light mode options are included. Advanced users can add custom CSS for complete control over appearance.

Yes, automated follow-ups are included in the Pro and Lifetime plans. You can set up automated email reminders to gently nudge customers who haven't submitted testimonials yet. Customize the timing (e.g., 3 days, 7 days) and messaging. This feature alone increases testimonial collection rates by 3-4x.

Absolutely! Every TestiGather account includes a beautiful, SEO-friendly public testimonial wall (e.g., testigather.com/testimonials/yourname). It's a shareable page showcasing all your approved testimonials, perfect for linking from social media, email signatures, or your website. You can also keep it private if preferred.

On the Free Plan (3 testimonials max), you'll be prompted to upgrade to Pro or Lifetime when you reach the limit. On Pro and Lifetime plans, there are no testimonial limits—collect as many as you want. We'll never delete your testimonials or lock you out. Upgrades are instant and easy.

Yes! TestiGather generates a unique QR code for your testimonial collection form. Perfect for in-person businesses (restaurants, salons, events, retail stores). Customers scan the code with their phone and submit testimonials instantly. Print it on receipts, flyers, or display it at checkout.

Absolutely! E-commerce stores benefit hugely from social proof. TestiGather helps you collect product reviews and customer testimonials, display them on product pages, and boost conversion rates. Embed widgets on Shopify, WooCommerce, BigCommerce, or any e-commerce platform. Learn more on our e-commerce testimonials page.

Yes, you have full control. You can edit testimonials for spelling, grammar, or formatting (with customer permission, of course). You can also approve/reject submissions, archive old testimonials, and feature your best ones. Customers can also update their own submissions via a unique edit link.

Yes! B2B testimonials are powerful for building trust with enterprise clients. TestiGather helps you collect case-study-style testimonials with detailed results, ROI metrics, and client logos. Our AI question generator creates B2B-focused questions that extract measurable outcomes. Check out our B2B testimonials guide for best practices.

Currently, TestiGather works standalone with embeddable widgets for any website. Integrations with Zapier, Slack, and CRM tools (HubSpot, Salesforce) are on the roadmap. You can export testimonials as JSON or CSV for use in other platforms. Let us know what integrations you'd like to see!

We offer email support for all users (free and paid). Pro and Lifetime members receive priority support with faster response times. We also have a growing knowledge base, video tutorials, and an active community forum. Most questions are answered within 24 hours.

On the Pro plan, you get one workspace per account. The Lifetime Deal includes one workspace, but you can purchase additional workspaces at a discount. Each workspace has its own branding, testimonials, and widgets. Perfect for agencies managing multiple clients or entrepreneurs with multiple brands.

You can cancel your Pro subscription anytime from your account settings. There are no cancellation fees or lock-in contracts. If you cancel, you'll retain access until the end of your billing period, then revert to the Free Plan (3 testimonials). Lifetime Deal members never need to worry about cancellations—it's yours forever!